Astro Baltics

Astro Baltics

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Maintenance packages

Astro Baltics offers various IT equipment maintenance packages that help keep your office equipment in working order.

Office computer & cash registerNETWORK SOLUTIONS & SERVERENERGY STATION

OFFICE COMPUTER
BASIC

From 190€

Starting price: 220€
  • Initial technical assessment of the computer
  • Inspection and cleaning of the cooling system, including dust maintenance
  • Operating system maintenance
  • Updating antivirus software, checking for software issues, malware, and viruses
  • Testing and, if necessary, replacing the uninterruptible power supply (UPS) batteries
  • Updating hardware drivers
  • Cyber hygiene consultation for the user
  • Installation of standalone antivirus software upon agreement

Popular

OFFICE COMPUTER
STANDARD

From 225€

Starting price: 260€
Includes all the work covered by the OFFICE COMPUTER BASIC package
  • Inspection and cleaning of the cooling system, including dust maintenance
  • Operating system maintenance
  • Updating antivirus software, checking for software issues, malware, and viruses
  • Testing and, if necessary, replacing the uninterruptible power supply (UPS) batteries
  • Updating hardware drivers
  • Cyber hygiene consultation for the user
  • Installation of standalone antivirus software upon agreement
  • Diagnostics and optimisation of the operating system
  • Hardware stress tests
  • Analysis of issues with the compatibility of installed programmes
  • Report on the completed work and the computer’s technical condition
  • Recommendations for upgrading the computer
  • Clarification of update requirements for third-party application software
  • Data communication checks and software updates for connected peripheral devices

CASH REGISTER &
SELF-SERVICE

From 300€

Starting price: 340€
Includes all the work covered by the OFFICE COMPUTER STANDARD package
  • Inspection and cleaning of the cooling system, including dust maintenance
  • Operating system maintenance
  • Updating antivirus software, checking for software issues, malware, and viruses
  • Testing and, if necessary, replacing the uninterruptible power supply (UPS) batteries
  • Updating hardware drivers
  • Cyber hygiene consultation for the user
  • Installation of standalone antivirus software upon agreement
  • Payment terminal maintenance
  • Inspection and maintenance of peripheral device cables
  • Receipt printer maintenance
  • Inspection and maintenance of cash drawer mechanisms
  • Installation of standalone antivirus software by agreement
Prices apply for up to three computers. If you require maintenance for more devices,
please request a discounted price →

* VAT is not included. * Prices are valid from 27.03.2025.

COMPUTER NETWORK
MAINTENANCE

The cost of the package will form after mapping.

Contact us → 

  • A prerequisite for the maintenance package is network mapping
  • Configuration check and software updates of network devices
  • Software and security settings verification of Wi-Fi and 4G/5G network devices
  • Firewall configuration check and update, VPN tunnel verification
  • Administration of access rights and network segments
  • Security strategy analysis and compliance check based on the client’s workflows
  • Installation, organisation and labelling of network cables and devices, organisation of rack cabinets
  • Workplace cable organisation, testing and installation of new cables, if needed, with proper labelling
  • Development of backup connectivity solutions for business-critical processes based on client needs (alternative internet provider in case the primary connection fails)
  • Mapping of workstations and devices and creation of a visual network diagram
  • Report on completed tasks and the technical status of the network after maintenance

SERVER
MAINTENANCE

The cost of the package will form after mapping.

Contact us → 

  • A prerequisite for the maintenance package is the mapping of the server and its processes
  • Updating and optimisation of the server’s operating system, software and services
  • Disk array testing, review of used storage capacity, deletion or archiving of old data
  • Audit and adjustment of file and folder access rights if needed
  • Initial technical condition assessment of the server
  • Dust removal, cleaning and inspection of the cooling system
  • Measurement of the operating temperature of server components
  • Performance evaluation through stress testing
  • Status check of business-critical service monitoring and installation of monitoring solutions if necessary
  • Backup solution and server access rights audit, configuration of firewall solutions
  • Audit and updating of VPN solutions
  • Maintenance of virtual servers

* VAT is not included. * Prices are valid from 27.03.2025.

FCC
MAINTENANCE

From 40€ /month

  • Keeping the FCC’s operating system and software up to date
  • Remote management service for the FCC
  • 24/7 on-call phone support by agreement

OPT & FCC
MAINTENANCE

From 50€ /month

Physical maintenance and testing of the payment terminal once a year
  • Printer, card reader, cash handling device
  • UPS, cabling, heating and cooling equipment
  • Locking mechanism, glass panels
  • Replacement of equipment and components, if necessary, will be carried out based on additional time cost (equipment and components not included in the price)
  • Post-maintenance report and recommendations for tasks requiring attention
  • Keeping the FCC’s operating system and installed software up to date
  • Remote management service for the FCC
  • 24/7 support via emergency phone line by agreement

* VAT is not included. * Prices are valid from 01.01.2025.
* An additional call-out fee will be applied to the price. The price does not include batteries, spare parts, and the labor associated with replacing them.

SIIM SEIN

Sales Manager of IT-solutions

Send a request

Let’s arrange a free initial consultation and take care of your computer park. Maintenance can also be ordered even if you are not a contractual client of Astro Baltics.

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    Self-service

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    ULTRA package

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      STANDARD package

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        BASIC package

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          Support

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            Technical support 24/7

            We are always here for you.
            Expanded customer support means a 24/7 access to Astro Baltics’ phone support and gives an opportunity to get on-site help.
            Service fees will be added to monthly payment.
            Price list can be found here: https://astrobaltics.eu/en/pricelist/

            PAYROLL AND STAFF

            Module standards: Salaries

            Posted: 16:20

            Standards

            Accounting
            Salaries
            Retail
            Business sales
            Warehouse – B2C
            Warehouse – B2B
            Production
            Basic production
            Crm
            Accommodation

            SALARIES

            1. SALARIES

            1.1

            Salary data – enter and amend employees and their contracts

            1.2

            Payslip data – enter and amend employees and their salaries

            1.3

            Absence details – add absences

            1.4

            Table of working time – enter working time data

            2. REPORTS

            2.1

            Salary table – an overview of the calculation of salaries for the selected periods

            2.2

            Pay slips – an overview of separate accounting for each employee

            2.3

            Other reports – TSD Annex 1 and Annex 2, holiday reserve

            3. AUXILIARY ACTIVITIES

            3.1

            Electronic TSD – creating a TSD file for electronic submission

            3.2

            Management of user rights for a specified user

            4. MAINTENANCE

            4.1

            Salary types and other parameters – setting salary and absence types

            4.2

            Working time calendar – manage working time accounting

            4.3

            Standard print forms (option of adding customer’s logo, if necessary)

            5. OTHER INFORMATION

            5.1

            Shortened working days – add shortened working days

            5.2

            Tax rates – enter and amend tax rates

            5.3

            Holidays – add holidays

            CONTRACTS

            6. CONTRACTS

            6.1

            Management board member contract – add and amend contract

            6.2

            Employment contract – add and amend contract

            6.3

            Contract under the law of obligations – add and amend contract

            DOCUMENTS

            7. SALARY DOCUMENTS

            7.1

            1 Manager’s directive

            7.2

            PR Expiry of holiday

            STAFF

            8. STAFF

            8.1

            Staff data – enter and amend employees and their data

            8.2

            Absence details – add absences

            8.3

            Table of working time – enter working time data

            9. REPORTS

            9.1

            Birthdays – list of birthdays

            10. MAINTENANCE

            10.1

            Salary types and other parameters – setting salary and absence types

            10.2

            Staff parameters – setting parameters

            10.3

            Working time calendar – manage working time accounting

            11. OTHER INFORMATION

            11.1

            Entering of staff parameters

            GENERAL INFORMATION

            12. CUSTOMERS

            12.1

            Possibility to add an unlimited number of customers and suppliers (included in a joint table)

            12.2

            Possibility to add an unlimited number of customer and discount groups

            12.3

            Assigning a group to a customer or a vendor

            12.4

            Possibility to request information about a legal entity from the register, on the basis of which the customer card is filled in automatically

            12.5

            Possibility to add an unlimited number of customer contacts

            12.6

            Determining customer locations

            12.7

            Mark an outdated customer as inactive

            12.8

            Adding discounts by customer, customer group and discount group

            12.9

            Options for filtering data

            12.10

            Customer specific discounts

            12.11

            Simple customer card module for using discount cards

            12.12

            Simple printing of data from a table

            12.13

            Copying of data from a table to Excel

            13. GOODS

            13.1

            Possibility to add an unlimited number of goods and services

            13.2

            Possibility to add an unlimited number of commodity groups (additionally, the possibility to use the upper groups)

            13.3

            Assignment of a group and a preferential group to goods

            13.4

            An unlimited number of barcodes can be assigned to the goods

            13.5

            Adding goods and group benefits

            13.6

            Different VAT codes and units of measurement

            13.7

            Possibility to restrict who sees goods, based on job positions (goods department)

            13.8

            Filtering of data in the table based on predefined conditions

            13.9

            Marking of obsolete goods/services as old, i.e. archiving

            13.10

            Manual batch counting

            13.11

            Adding translations to goods/services

            13.12

            Addition of different price classes and department and/or point of sale prices

            13.13

            Tracking the movement of goods under the context menu of goods

            13.14

            Simple printing of data from a table

            13.15

            Copying of data from a table to Excel

            13.16

            Adding attachments to goods

            * ADDITIONAL POSSIBILITIES

            (Additional paid Noom functionalities tailored to the specific nature of your company)

            • Special solutions for table of working time
            • Working-time accounting based on the interfacing of access systems
            • Calculation of the balance of the holiday reserve
            • Web-based table of working time
            • Various notifications concerning staff data
            • Addition of specific information fields
            • Automation of calculation of various fees
            • Data importing to salary document (bonuses, additional fees)
            Self-service checkout

            The 199 € self-service checkout system includes a compact AIO (all in one) solution that consists of
            ELO hardware, payment terminal and NOOM point of sale software.

            Read more about our self-service checkout solutions:
            https://astrobaltics.eu/en/noom/self-service-solutions/#selfservice_pos

            Cloudics

            Pre-ordering – monthly fee 50 €
            Smart shopping – monthly fee 50 €

            Pre-ordering– customers can conveniently pre-order goods through the Cloudics mobile app.
            Read more about Cloudics pre-ordering functionality here: https://astrobaltics.eu/en/cloudics-commerce

            Smart shopping– scanning products in a store with a mobile phone and paying for the shopping cart in a mobile application.
            Read more about smart shopping functionality here: https://astrobaltics.eu/en/cloudics-commerce

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              • NOOM Business Software
                • Production management software
                • Accounting software
                • Payroll and staff
                • Sales software
                • Energy stations
                • Accommodation software
                • Warehouse software (WMS/IMS)
                • Customer relationship management (CRM)
              • NOOM Fields
                • Self-service solutions
                • Point of sale systems (POS)
                • Sports clubs
                • Planner and notifications
                • Server and network solutions
                • E-health
                • Self-service car washes
                • Online store interface
                • Accounting firms
                • Property management
                • IT equipment
                • Access systems
              • General
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                • Warranty Terms and Conditions
                • Maintenance requirements
                • Maintenance packages
                • FAQ
                • Manuals
                • License Terms & Conditions
                • Privacy Policy
                • Module Standards
                • Version updates
                • Careers
                • Remote Managment
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              Tallinn 11415, Peterburi tee 2f | Tartu 51009, Raatuse 20 | +372 628 0000 | info@astrobaltics.eu
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